Category: Business Continuity

You may have state-of-the-art servers, but their efficiency can diminish over time. Managing them is key to optimizing your business operations.

Numerous organizations rely on servers for various IT functions, such as applications, emails, hosting websites, and data storage.

Although many companies have turned to cloud-based services using remote data centers, many enterprises still depend on in-house servers. As such, they need to ensure their devices remain in tip-top condition

That’s where server management comes into play.

Managing your servers can streamline the performance of your team by allowing them to complete complex tasks faster. Plus, it can enable them to detect problems early on before they get out of hand and compromise your business. As a result, the risk of experiencing operational setbacks is drastically lower.

But the only way to make the most of your server management is to perform it correctly. And to help you do so, this article will share nine tips on improving your server management.

THE 8 TIPS

TIP #1 – MOUNT THE SERVERS PROPERLY

Small businesses often need to prioritize immediate concerns over long-term plans because they need to work on tight budgets. This is particularly evident in terms of server management.

When you first set up your servers, it might be tempting to connect them near your workstations. However, this can harm your hardware.

Mounting your servers in racks is a much better solution. It can shield them from accidents in high-traffic areas, tripping hazards, spills, and dirt.

Furthermore, server racks can help keep the hardware safe by organizing it in an accessible area that facilitates management and cleaning. They also limit the exposure to regular wear and tear in the office.

Another critical consideration is to plan for the future when installing your servers.

When selecting a rack mount, be sure there’s enough room to expand your hardware. Unless your office is tiny, having half-empty racks is preferred to tearing them down and redesigning them a few years down the line.

TIP #2 – SEPARATE YOUR SERVERS FROM YOUR MAIN AREA

Depending on the type of servers, they can get quite noisy when in operation. On top of that, they can comprise valuable hardware. So, you’ll want to separate them physically from the working premises.

If you can’t afford a designated server room, invest in secure rack mounts with integrated sound reduction.

TIP #3 – TAKE CARE OF YOUR HARDWARE

Hardware maintenance plays a pivotal role in server management. Without dependable hardware, your productivity can plunge.

To avoid this scenario, you need to monitor the essential components of your server:

CPU (Central Processing Unit) – Your CPU is the core of your servers, performing all calculations for running programs. You need to constantly monitor it to prevent overuse. If it operates near 100% of its power, your team members can’t carry out additional tasks due to slowdowns. It may require chip upgrades or performance tuning to alleviate the stress.
RAM (Random Access Memory) – This is the working memory of your server, as it runs faster than hard disks. The more RAM you have, the higher the performance of your device. Closely monitor its usage and add more memory when it gets close to its full capacity.
Hard drive – The hard drive is the permanent storage of your servers. It saves your data and programs, but its performance can diminish with overuse. Proper hard disk management entails keeping track of the available space, deleting unnecessary files, installing new drives, or including cloud-based solutions.

TIP #4 – EMPLOY FREQUENT COOLING

You expect your servers to perform fast, but the only way to ensure this is to provide optimal conditions. That said, you should primarily focus on cooling the servers. Excess heat can dramatically decrease their lifespan.

The best practice here is to make sure your cooling device operates outside your building.

Additionally, if you experience a power outage or central air doesn’t work at night, you need a cooling solution that can run on backup power.

TIP #5 – MANAGE AND MAINTAIN YOUR SOFTWARE

Software used for your server requires regular maintenance, too. The key is to perform regular updates and delete old software to enhance performance. Your servers will operate better, and there will be fewer vulnerabilities cybercriminals can exploit to access your network.

TIP #6 – ARRANGE THE WIRING NEATLY

The amount of wiring in your server setup can be overwhelming, especially if you have no technical experience. Sorting out the mess doesn’t only improve cleanliness, but it can also help boost the performance of your server viability for future upgrades.

Keep in mind that whenever you’re removing, rearranging, or installing your cables, label and group them neatly. Doing so helps prevent clutter.

TIP #7 – PAY SPECIAL ATTENTION TO SECURITY

As previously mentioned, servers can be susceptible to cyberattacks. That’s why it’s crucial to maintain a secure system. Here’s what you should do:

Install and update antivirus software.
Repel unauthorized traffic with firewalls.
Use robust access control software or sound password policies and instruct your users to change them regularly.
Encrypt external networks and data storage.
Incorporate SIEM (Security Information and Event Management) tools.
Analyze and implement security logging measures to understand potential threats.

TIP #8 – BACK UP YOUR DATA

The final part of robust server management is backing up your data regularly. After all, loss of information can be disastrous, harming your reputation and losing your customers.

Besides backing up server software and hardware, you should also have a backup for your power supply to prevent data losses during power outages. Moreover, you can integrate with various tools to expedite backups, recoveries, and status monitoring.

Look for software that covers both your IT architecture and operating system. It needs to work across systems and applications you currently have or plan on installing. Additionally, it should diagnose server issues efficiently with powerful analytic capabilities.

SERVER MANAGEMENT AT ITS FINEST

Managing effective server operation involves several key considerations, from monitoring system temperature to updates and data backups. Even though this can be an arduous process, it’s integral to optimizing your server performance and eliminating security concerns.

If you need help in optimum server management in your business, we’d love to help you out. Contact us and let’s have a quick, no-obligation chat about it.

Article used with permission from The Technology Press.

Why Having a Continuity Plan Is a Sign of Great Leadership (And How to Create a Foolproof Plan)

By David Littrell

On February 18, 2021

In Business Continuity, Productivity

Your business faces all sorts of threats that can disrupt your operations. A comprehensive continuity plan can help address them.

Carrying on with business as usual is easy when nothing out of the ordinary is happening. But the fact is, crises can strike anytime. And when it happens, you need to be ready to pivot your operations quickly, safely, and efficiently.

That’s where a well-thought-out business continuity plan comes into play.

It prepares you for the worst, such as market nosedives and governments shutting down entire countries. And in these cases, your plan allows you to embrace remote work, enabling you to keep functioning and servicing your clients. It also lets you support your team at home and make them feel comfortable through various predicaments.

These are just some of the key benefits that a business continuity plan can bring to your business. And this article will delve deeper into its significance and explain how to create one for your company.

WHY YOUR BUSINESS NEEDS A CONTINUITY PLAN

A business continuity plan details a process that your company should take to neutralize and recover from different threats. It can also help protect your business’s assets and personnel during disasters, allowing them to function uninterruptedly.

Business continuity plans are usually developed as part of a company’s overall risk management. This means you should consider creating this plan ahead of time, not in the middle of a crisis.

The most significant benefit of creating a business continuity plan is that it provides a clear picture of how to proceed should those threats happen. It also tells you how those circumstances can impact your operations and how to implement procedures to mitigate them. Furthermore, it helps you check if the systems work and are up to date.

Another tremendous advantage of having a continuity plan is its ability to ensure secure and continued access to your systems. It dictates how your team and IT service provider can reach critical platforms, the available bandwidth, and whether you need to boost their network capacity.

The overall effect can be a reduced risk of losing your business and team members.

It can safeguard against financial loss, lost productivity, and a damaged reputation. On top of that, it helps protect your employees from injuries or death in case of threats.

But what specific threats can you address with a continuity plan?

Here’s a quick list:

THREAT #1. PANDEMICS

Pandemics can affect your business plans in numerous ways.

For example, they can force your employees to work from home, increasing demand for some services, and reducing demand for others. Moreover, they can prevent you from distributing your offerings due to supply chain problems.

A business continuity plan can help you overcome these bumpy periods.

It formulates how your team will communicate throughout the period and perform business off-site. And it can also provide several options in terms of service distribution.

THREAT #2. NATURAL DISASTERS

Natural disasters are extreme geographic phenomena, including tornados, tsunamis, volcanic eruptions, wildfires, and earthquakes. They’re tricky because they’re hard to predict and can leave disastrous consequences within seconds.

Like global pandemics, they can disrupt the supply chain in affected areas, which is why you need a business continuity plan.

THREAT #3. UTILITY OUTAGES

Water shutoffs and loss of communication lines or power can hinder your daily operations. It’s especially true if such outages are predicted to last long.

Without a continuity plan, the risk of asset damage and productivity loss is drastically higher.

THREAT #4. CYBERSECURITY

Cyberattacks are computer-based attacks on your technical assets. The most common examples include data theft, ransomware, distributed denial of service, and SQL injections.

In the best-case scenario, your infrastructure will function less efficiently until you resolve the issue. But in the worst-case scenario, you could lose access to all business data.

CREATE THE BEST CONTINUITY PLAN FOR YOUR BUSINESS

Developing a foolproof continuity plan requires a systematic approach. Here’s what your strategy should involve:

#1. IDENTIFYING GOALS

Business continuity doesn’t just comprise your IT systems. It encompasses all essential business functions, like public relations, human resources, and operations.

Since your company is unique, you’ll need to create a plan according to your specific goals.

So, determine the most important processes and figure out how to back them up with recovery strategies.

#2. SETTING UP AN EMERGENCY PREPAREDNESS GROUP

Choose several cross-functional managers and anyone else who can contribute to the plan, such as your IT service provider.

Determine the emergency response leader and make it clear they’re in charge of moving things forward when disaster strikes.

#3. BUSINESS IMPACT ANALYSIS AND RISK ASSESSMENT

Identify, research, and analyze your potential threats thoroughly. Discuss them with your team and see what would happen if you had to reduce, eliminate, or modify certain services.

Make sure to document all issues along the way.

#4. FOCUSING ON CUSTOMER SERVICE

Your clients need empathy and transparency during crises. And the only way to meet their expectations in such trying times is to ensure your customer support team understands your continuity plan.

If necessary, hire more people to answer client inquiries.

#5. ADDRESSING BUSINESS FUNCTION

Your plan should incorporate critical business functions. These include business risk, impact on customers and employees, emergency policy creating, community partners or external organizations, and financial resources during disasters.

This is vital to ensure business operations are functioning asap.

#6. STAFF TRAINING AND PLAN UPDATES

Present your continuity plan to stakeholders and promote a proactive approach through trial runs to verify the plan works. This way, you can pinpoint any weaknesses or missing aspects. Then, based on your findings and feedback, train your staff to make the implementation smoother.

Following this tactic doesn’t leave much room for error.

Besides helping you maintain business operations and the supply chain, it also builds customer confidence. If your response to emergencies is effective, your customers will appreciate it. This allows you to preserve your brand, prevail over your competition, and mitigate financial loss.

DON’T LET CRISES CRIPPLE YOUR BUSINESS

Disasters can be the ultimate test of your leadership abilities.

That’s why instead of leaving your company to chance, create an in-depth business continuity plan before emergencies arise. Make sure everyone is on the same page, and you’ll be able to come out stronger after any predicament.

If you need more insights into developing a continuity plan, get in touch with us today. Let’s set up a 10-15-minute chat to determine your goals and how to achieve them.