Category: Cloud

Avoid Cloud Bill Shock: Cost Optimization Tips Every Small Business Should Know

The cloud can be your greatest asset or your biggest financial headache. One minute you’re deploying apps and scaling infrastructure, and the next you’re hit with a cloud bill that strains your budget.

Sound familiar? It’s a common business problem. A study by Nextwork also shows that cloud spending is expected to increase by 21.5% in 2025 compared to 2024 globally. 

Cloud-based services provide small and mid-sized businesses (SMBs) with enterprise-grade tools along with flexibility and scalability. But without proper management, you risk overspending, underused resources, and surprise costs. Efficient small business IT solutions are extremely useful to avoid situations like these. Whether it’s through expert cost tracking, automated scaling, or optimized architecture, the right IT partner can help you succeed in the cloud and turn every dollar into real value.

Let’s find out how to make cloud spending smart and not risky.

Cloud Cost Optimization – Save More, Scale Better

Cloud cost optimization is the process of cutting down on some expenses while trying to extract maximum value from the resources spent. However, this is not just about budget cuts but about realigning the purpose of your cloud utilization towards achieving intent, results, and targets.

That means:

  • Identifying and cutting out unused or underutilized resources.
  • Reserving capacity where needed for better discounts.
  • Adjusting resource sizes to fit real workloads.
  • Making smarter architecture decisions that support your long-term growth.

Cloud cost optimization is more than just management, it’s strategic. Where cloud cost management tracks and reports your usage, optimization takes action. It turns insights into savings, helping you focus your budget on what drives business growth.

Why Controlling Cloud Costs is So Hard

Before getting into the best practices, it helps to examine why cloud bills tend to spiral out of control:

  • Lack of Visibility: If you do not have any idea of how you are spending your money, that’s something to worry about. Cloud spending needs to be transparent and easy to trace across services and teams.
  • Poor Budgeting: Cloud costs fluctuate constantly. Without regular updates and forecasting based on usage trends, budgets go off the rails.
  • Multiple Cloud Services: Juggling services with different pricing models and billing formats makes it hard to get a unified view of your expenses.
  • Wasted Resources: Unused VMs, forgotten test environments, and idle storage buckets quietly rack up costs in the background.
  • Dynamic Workloads: Traffic spikes or seasonal changes can instantly increase your resource usage, and your bill.
  • Complex Pricing: Ever tried deciphering a cloud bill? Between storage, egress, API calls, and licensing fees, it’s no easy task.
  • Lack of Governance: Without clearly defined rules for resource provisioning and usage, teams can unintentionally spin up costly environments.
  • Insufficient Training: Cloud inefficiency results from poor or insufficient training related to cloud pricing models.

Cloud Cost Optimization Strategies That Work

What can SMBs do to take control of their cloud spending and avoid billing nightmares? Here are proven strategies to help optimize your costs:

1. Right-Size Your Resources

Don’t pay for horsepower you don’t need. Analyze usage patterns and scale resources (like CPU and memory) to match actual workload demands. Start small and grow only as needed.

2. Turn Off Idle Resources

Do a regular audit. Shut down development environments outside working hours. Kill unused instances. Set alerts for long-running resources that shouldn’t be active.

3. Leverage Reserved and Spot Instances

If your workloads are predictable, reserved instances offer deep discounts. If they’re flexible, spot instances can be a cost-effective alternative. Use both smartly to strike a balance between reliability and savings.

4. Automate Where Possible

Use automation tools to handle resource scaling, environment shutdowns, and cost alerts. That way, you’ll never forget to turn something off or accidentally leave a test environment running all weekend.

5. Optimize Your Storage

Use the right storage tier for your needs. Move infrequently accessed data to lower-cost storage. Implement lifecycle policies to manage data efficiently over time.

6. Monitor and Adjust Regularly

Cloud environments aren’t static. What worked last quarter might be inefficient today. Stay on top of usage trends and adjust resources, configurations, and policies accordingly.

7. Create a Culture of Cost Awareness

Make cloud spending a shared responsibility. When engineers and teams understand how their choices impact the bill, they’re more likely to make smarter, more cost-conscious decisions.

8. Use Tagging for Visibility

Tag all resources by team, environment, project, or customer. This makes it easier to track who’s spending what and why.

9. Build Governance Policies

Set rules for who can deploy what. Enforce limits, approval processes, and naming conventions to reduce sprawl and boost accountability.

10. Align Spending with Business Value

Not all high costs are bad. If a feature drives significant revenue or user growth, it may be worth the expense. Use cost intelligence to make strategic investment decisions.

11. Train Your Team

Everyone from developers to finance should have a basic understanding of cloud cost implications. This empowers smarter decisions across the board.

12. Don’t Forget About Data Transfer

Data egress fees can sneak up on you. Be mindful of how and where you’re moving data. Plan your architecture to minimize these costs.

Why Cloud Cost Optimization Pays Off

When you put effort into cloud cost optimization, it doesn’t just cut costs but transforms your business operations in many ways:

  • Improved Margins: Lowering cloud costs improves your bottom line, giving you room to invest in other areas.
  • Higher Productivity: With better visibility, your team spends less time chasing invoices and more time building valuable features.
  • Smarter Budgeting: Predictable costs = fewer surprises. You can plan ahead with confidence.
  • Greater Agility: By freeing up resources, you can move faster, experiment, launch, and scale without fear of overspending.
  • New Revenue Opportunities: Identifying which features or products are driving cloud costs can also reveal what’s driving customer engagement and growth.
  • Better Investor Appeal: For tech-focused SMBs, especially in SaaS, strong margins and lean operations make your business more attractive to investors and partners.

Take Control of Your Cloud Spend

Cloud bills shouldn’t be a mystery, and they definitely shouldn’t be a shock. With a clear strategy and the right tools, optimizing your cloud spend becomes more than just a cost-saving exercise, it’s a smart business move.

Instead of waiting for your next invoice to cause concern, take proactive steps now. Evaluate your current infrastructure, eliminate inefficiencies, and align your cloud usage with your business goals.

When you manage the cloud effectively, you unlock real opportunities for sustainable growth.

Need help streamlining your cloud strategy? Contact us to learn how we can support your business with tailored IT solutions.

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This Article has been Republished with Permission from The Technology Press.

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How to Choose the Right Cloud Storage for Your Small Business

Choosing the right cloud storage solution can feel a bit like standing in front of an all-you-can-eat buffet with endless options- so many choices, each promising to be the best. Making the wrong decision can lead to wasted money, compromised data, or even a productivity bottleneck. For small business owners, the stakes couldn’t be higher. 

Whether you’re dipping your toes into cloud storage for the first time or you’re a seasoned pro looking to optimize your current setup, we will walk you through this comprehensive guide to help you confidently select a cloud storage solution tailored to your business’s unique needs. 

Why Should Small Businesses Consider the Right Cloud Storage?

Business operations have undergone a digital transformation. With remote work, mobile-first communication, and data piling up faster than ever, cloud storage is no longer optional. It’s a cornerstone of efficiency and resilience.

According to a TechRepublic report, 94% of businesses saw marked improvements in security after migrating to the cloud. That statistic speaks volumes. For small businesses, every bit of operational improvement counts.

Here are some key benefits that drive cloud storage adoption:

  • Cost-efficiency – Pay only for what you use, with no need for bulky servers.
  • Built-in security – Most providers offer encryption, permissions controls, and auditing tools.
  • Scalability – Add or reduce storage space on demand without purchasing new hardware.
  • Remote collaboration – Access files securely from anywhere, on any device.

In short, cloud storage enables small businesses to compete with larger organizations by offering enterprise-level tools without the enterprise-level price tag.

Choosing the Right Cloud Storage for Your Small Business

Choosing the right cloud storage can make or break your business’s data strategy. It plays a key role in balancing cost, security, and accessibility, which is key to keeping your operations smooth and your team connected. Here’s what to consider when choosing the right cloud storage for your small business:

Know Your Storage Needs

Understand What You’re Storing

Before choosing a storage solution, have a clear idea of what data your business actually needs to prioritize. Not every document or image needs long-term storage. Some data is mission-critical and used daily, while other files are being kept for compliance or historical purposes.

Ask yourself:

  • How much total data are we currently storing?
  • What portion of that is active, and what’s archival?
  • How fast is our data growing and why?

Doing a basic data inventory helps prevent overpaying for unused storage space while ensuring you don’t run out of room when it matters most.

Consider File Types and Use Cases

Different industries have vastly different storage demands. For instance, a small law firm mostly handles PDFs and text files, which take up less space. Meanwhile, a marketing agency or architectural firm deals with large media files that can balloon storage needs quickly.

By understanding your specific file types and workflows, you’ll be better equipped to choose a plan with the right performance and capacity features.

Evaluate Your Budget

Don’t Just Look at Monthly Costs

While it’s tempting to chase the lowest monthly price, many cloud storage solutions include hidden or variable costs. These can sneak up on you, especially if your data storage needs fluctuate.

Watch out for:

  • Extra fees for large data transfers
  • Premium charges for faster access or retrieval
  • Security add-ons or compliance upgrades

Think in terms of total cost of ownership rather than just a monthly bill. The cheapest plan could end up costing more if it doesn’t meet your actual needs.

Pay-as-You-Go vs. Fixed Plans

If your business experiences seasonal fluctuations or unpredictable data usage, a pay-as-you-go pricing model could be ideal. These models are flexible and usually based on actual usage.

In contrast, if you value cost predictability and know your data storage needs are consistent, a fixed monthly plan might give you peace of mind and help with budgeting. Consider running a cost comparison based on your last 6-12 months of data needs before committing.

Prioritize Security and Compliance

Protecting Your Business (and Your Customers)

Cyber threats aren’t just a concern for large enterprises. In fact, Wired reports that 43% of cyberattacks are aimed at small businesses. These attacks can lead to data breaches, financial losses, or even legal action.

Choosing a secure cloud provider is crucial. Look for the following features:

  • End-to-end encryption, covering data at rest and in transit
  • Multi-factor authentication (MFA) for user accounts
  • Automatic backups and disaster recovery protocols
  • Compliance certifications like GDPR, HIPAA, or ISO 27001

If your business handles sensitive customer information or falls under data privacy laws, make sure your provider is compliant with relevant regulations.

Make Sure They Have Your Back

Great technology means nothing if support is lacking. Check whether your cloud provider offers:

  • 24/7 technical support via chat, email, or phone
  • Clear service-level agreements (SLAs) that guarantee uptime and response times
  • Disaster recovery support in case of hardware failure or ransomware

When problems arise (and they will) responsive support can make the difference between a minor hiccup and a full-blown crisis.

Think About Scalability

Today’s Needs vs. Tomorrow’s Growth

Many small businesses choose a plan based on current needs, but what happens when your business grows, or your storage demands spike?

That’s why scalability should be non-negotiable in your cloud strategy. Look for providers that make it easy to:

  • Upgrade your storage capacity without major disruption
  • Add new users or teams as your company expands
  • Access advanced services like automated workflows, AI file tagging, or analytics tools

Scalability isn’t just adding more space. It’s about building a storage ecosystem that adapts as your business evolves.

Don’t Overlook Usability and Integration

How Easy Is It to Use?

Cloud storage should make life easier, not harder. If your team struggles to navigate the interface, productivity can suffer. Look for features like:

  • Drag-and-drop uploads
  • Ability to sync folders across devices
  • User-friendly mobile apps

A clean, intuitive interface will reduce the learning curve and increase adoption across your organization.

Will It Play Nice With Other Tools?

Seamless integration is key. Your cloud solution should work well with your existing software stack. Most businesses benefit from storage that integrates with:

  • Microsoft 365 or Google Workspace
  • Customer Relationship Management (CRM) systems
  • Project management tools like Asana, Trello, or Monday.com

Most providers offer free trials or demos. Involve your team in testing a few platforms to see what works best before making a final decision.

Compare Popular Providers

There are dozens of cloud storage options out there, but a few consistently rise to the top. Let’s break down the strengths of a few popular options to help you align their features with your business’s needs:

Google Drive

Google Drive is an excellent choice for businesses that prioritize collaboration and affordability. Its seamless integration with Google Workspace tools like Docs, Sheets, and Gmail makes it a go-to option for teams already working within the Google ecosystem. With generous free storage tiers and low-cost upgrade options, it’s a solid fit for startups and small teams who need to stay nimble.

Dropbox

Dropbox shines when simplicity and media storage are at the top of your list. Known for its user-friendly interface, Dropbox makes file syncing and sharing straightforward. It’s particularly strong in handling large media files, offering robust version control and recovery features, which makes it a favorite among creative professionals like designers and marketers.

OneDrive

OneDrive is ideal for businesses that are deeply embedded in the Microsoft environment. If you’re already using Office 365, OneDrive comes built-in, offering tight integration with Word, Excel, and Teams. It’s particularly well-optimized for Windows users and provides a smooth, familiar experience across devices, especially in hybrid work settings.

Box

Box stands out for its emphasis on security and compliance, making it a smart pick for businesses in regulated industries like healthcare, finance, or legal services. It offers advanced encryption, detailed permission settings, and compliance with major frameworks such as HIPAA and GDPR. For organizations that handle sensitive data, Box provides the peace of mind that your information is well-protected.

Each of these platforms has its strengths. The best one for your business will depend on your specific priorities, whether that’s collaboration, ease of use, integration, or rock-solid security.

Common Pitfalls When Choosing the Right Cloud Storage for Your Small Business (And How to Avoid Them)

Selecting cloud storage may seem simple on the surface (upload, store, access), but many small businesses make missteps that can lead to lost data, unexpected costs, or major inefficiencies. Here are the most common pitfalls and how you can sidestep each one:

Ignoring Security and Compliance Requirements

Many small businesses assume that all cloud storage platforms offer the same level of security. This leads to storing sensitive customer or business data on platforms that don’t meet industry compliance standards or lack robust protections like end-to-end encryption.

Always evaluate a provider’s security certifications (e.g., ISO 27001, SOC 2) and data encryption methods. If you’re in a regulated industry like healthcare or finance, ensure the provider meets your compliance obligations (HIPAA, GDPR, etc.). Don’t hesitate to ask vendors about their data breach history and incident response plan.

Choosing Based on Price Alone

Going for the cheapest option might feel like a win, but low-cost providers often skimp on customer support, uptime reliability, or scalability. You may also encounter hidden fees for exceeding storage limits or transferring data.

Look beyond the price tag. Weigh costs against features, customer support, and the ability to grow with your business. Read the fine print on pricing tiers and data transfer fees. It’s worth paying a bit more for a platform that will truly meet your needs.

Overlooking Integration with Existing Tools

Some businesses choose storage systems that don’t play well with their existing software. This may lead to frustrating workarounds, duplicated tasks, and wasted time.

Ensure the cloud storage solution integrates seamlessly with your current ecosystem, whether that’s Microsoft 365, Google Workspace, QuickBooks, or your CRM. Many platforms offer app marketplaces or integration directories-use those as a resource before committing.

Underestimating Scalability Needs

Some small businesses underestimate how quickly their storage needs will grow, locking themselves into platforms that aren’t built to scale efficiently. Unexpected growth in storage needs can create headaches if the provider can’t keep up.

Choose a solution that can grow with you. Even if you’re a small team today, look for storage providers that offer flexible plans, tiered storage, and enterprise-ready infrastructure. Pay attention to how easily you can upgrade your plan or expand user access.

Neglecting Backup and Redundancy

Storing data in the cloud doesn’t automatically mean it’s backed up. Without redundancy or a clear backup plan, data can still be lost due to accidental deletion or system errors.

Look for providers with built-in backup and redundancy features. Ask about their data replication strategy, your data should be stored in multiple locations. Also consider adopting a 3-2-1 backup strategy: 3 copies of your data, 2 different storage types, and 1 offsite (which could be the cloud).

Selecting the right cloud storage solution isn’t picking a popular name or scoring a great deal. It’s about finding a system that works with your workflow, supports your team, and gives you peace of mind. Start by auditing your data needs, choose a cost model that suits your budget, prioritize strong security, ensure scalability for growth, and pick a user-friendly solution that integrates seamlessly with your tools.

Do you need help navigating the world of cloud storage? Reach out to us today for advice, implementation support, or to discuss tailored solutions that align with your goals.

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6 Best Cloud Storage Providers to Save Device Space

In this digital world, it’s hard to keep track of all the storage space on your devices. It’s easy for our devices to run out of room because we keep adding more photos, videos, documents, and files. Cloud storage is a convenient option because it lets people store their data online, which frees up space on their devices and lets them view files from anywhere. This post will talk about the best cloud storage services that can help you get more done online and save space on your devices.

What Are Cloud Storage Providers?

Cloud storage services let people store and control their data online. These are called cloud storage providers. There are many perks to using these services, such as more storage space, the ability to share files, and better security. 

People who use cloud storage can get to their files from any internet-connected device. This makes it easier for people to work together and from home. Cloud storage is important for people who want to free up room on their devices and keep their data safe and easy to access.

There are different cloud storage companies with different features, prices, and ways to use their services. Some providers focus on personal use and offer free storage with the choice to pay more for more space. Others are geared toward businesses and offer advanced tools for working together and lots of storage space. It’s important to know the differences between these service providers so you can pick the right one for your needs.

Recently, cloud storage has grown into more than just a place to store files. It’s now also a way to work together and get things done. A lot of service providers now offer office software and real-time tools for working together. 

This makes it easier for teams to work on projects and papers together. The move toward a more unified service model has made cloud storage an important tool for both personal and business use. Next, we’ll cover how cloud storage providers can help with productivity. 

How Do Cloud Storage Providers Help with Productivity?

Cloud storage providers play a crucial role in enhancing digital workflow by offering a centralized platform for storing, accessing, and sharing files. This not only helps in freeing up device space but also facilitates collaboration and productivity. Here are some key ways cloud storage enhances digital workflow:

Centralized File Management

Cloud storage allows users to manage all their files from a single platform. This means you can access your documents, photos, and videos from any device with an internet connection, making it easier to work on projects or share files with others.

Enhanced Collaboration Tools

Many cloud storage providers offer integrated collaboration tools that enable real-time editing and commenting on documents. This feature is particularly useful for teams working on projects together, as it allows multiple users to contribute simultaneously without version control issues.

Advanced Security Features

Cloud storage providers typically offer robust security features, including encryption and two-factor authentication, to protect your data from unauthorized access. This ensures that your files are safe even if your device is compromised.

Scalable Storage Options

Cloud storage services often provide scalable storage options, allowing you to upgrade or downgrade your storage capacity as needed. This flexibility is beneficial for both individuals and businesses, as it ensures you only pay for the storage you use.

The ability of cloud storage providers to enhance digital workflow makes them indispensable for anyone looking to streamline their file management and collaboration processes. In the next section, we’ll talk about the best cloud storage providers out there now. 

What Are the Best Cloud Storage Providers?

Choosing the right cloud storage provider depends on your specific needs, whether you’re looking for personal use or business solutions. Here are some of the top cloud storage providers that offer a range of features and benefits:

  1. Google Drive: Known for its seamless integration with Google Docs and Sheets, Google Drive offers 15 GB of free storage and is ideal for those already using Google’s productivity suite.
  2. Microsoft OneDrive: Integrated with Microsoft Office, OneDrive provides a smooth experience for users of Word, Excel, and PowerPoint. It offers 5 GB of free storage and is particularly useful for Windows users.
  3. Dropbox: Famous for its file-sharing capabilities, Dropbox offers 2 GB of free storage and is popular among users who frequently collaborate on projects.
  4. iCloud: Designed for Apple users, iCloud provides 5 GB of free storage and integrates well with other Apple services like Photos and Mail.
  5. pCloud: Known for its lifetime subscription options, pCloud offers up to 10 GB of free storage and is a good choice for those looking for long-term storage solutions.
  6. Box: Focused on business users, Box offers robust security features and collaboration tools, making it ideal for enterprises.

It’s important to compare these providers based on your individual needs because each one has its own pros and cons. There is a cloud storage service out there that can meet your needs, whether you want free space, tools for working together, or more security.

Take Control of Your Digital Space

Cloud storage providers are a great way to manage the room on your devices and get more done online. You can make sure that your files are safe, easy to view, and share with others by picking the right provider. There’s a cloud storage service out there for everyone, from individuals who want to free up room on their phones to businesses that need powerful tools for teamwork. To get personalized help choosing the best cloud storage provider for your needs, please don’t hesitate to get in touch with us. 

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Helpful Tips for Keeping Your Shared Cloud Storage Organized

Cloud file storage revolutionized the way we handle documents. No more having to email files back and forth. No more wondering which person in the office has the most recent copy of a document.

Between 2015 and 2022, the percentage of worldwide corporate data stored in the cloud doubled. It went from 30% to 60%. A majority of organizations use cloud storage of some type. Typical services include OneDrive, Google Drive, Dropbox, and others.

But just like the storage on your computer’s hard drive, cloud storage can also get messy. Files get saved in the wrong place and duplicate folders get created. When employees are sharing the same cloud space it’s hard to keep things organized. Storage can be difficult to keep efficient.

Disorganized cloud storage systems lead to problems. This includes having a hard time finding files. As well as spending a lot of extra time finding needed documents. It’s estimated that 50% of office workers spend more time looking for files than they do actually working

Has your office been suffering from messy cloud storage? Does it seem to get harder and harder to find what you need? Review the tips below. They include several ways to tidy up shared cloud storage spaces and save time.

Use a Universal Folder Naming Structure

One person in an office might choose to name a folder by client name. Another person might use the type of industry. When people use different naming structures for folders, it’s harder for everyone. They often can’t find what they need. It also leads to the creation of duplicate folders for the same thing.

Use a universal folder naming structure that everyone follows. Map out the hierarchy of folders and how to name each thing. For example, you might have “departments” as an outer folder and nest “projects” inside.

With everyone using the same naming system, it will be easier for everyone to find things. You also reduce the risk of having duplicate folders.

Keep File Structure to 2-3 Folders Deep

When you have too many folders nested, it can take forever to find a file. You feel like you must click down one rabbit hole after another. When people need to click into several folders, it discourages them from saving a file in the right place.

To avoid this issue, keep your file structure only two to three folders deep. This makes files easier to find and keeps your cloud storage more usable.

Don’t Create Folders for Fewer Than 10 Files

The more folders people have to click into to find a document, the more time it takes. Folders can quickly add up as employees create them, not knowing where a file should go.

Use a rule for your cloud storage that restricts folder creation to 10 files or more. This avoids having tons of folders with less than a handful of files in them. Have someone that can act as a storage administrator as well. This can then be the person someone asks if they’re not sure where to store a file.

Promote the Slogan “Take Time to Save It Right”

File storage can get disorganized fast when people save files to a general folder. We’re all guilty from time to time of saving to something general, like the desktop on a PC. We tell ourselves that we’ll go back at some point and move the file where it should be.

This issue multiplies when you have many people sharing the same cloud storage space. Files that aren’t where they belong add up fast. This makes it harder for everyone to find things.

Promote the slogan “take time to save it right” among the staff. This means that they should take the extra few seconds to navigate where the file should be to save it. This keeps things from getting unmanageable. If you use a file structure that’s only 2-3 folders deep, then this should be easier for everyone to abide by.

Use Folder Tags or Colors for Easier Recognition

Many cloud file systems allow you to use color tagging on folders. Using this can make a folder or group of folders instantly recognizable. This reduces the time it takes to find and store files.

For example, you could color all folders dealing with sales as green. Folders for marketing could be orange, and so on. The brain can make the connection to a topic faster when you look at a color than when reading through text,

Declutter & Archive Regularly

Files get created at a dizzying pace these days. The more files you add to a cloud storage system, the harder it is to sort through to find what you need. This is true even if the file storage is well organized.

Keep older files from making it harder to find new ones. Do this by decluttering and archiving on a regular basis. This involves having an admin delete any unnecessary files once per month. For example, duplicate files or old draft versions of a document.

You should also have an archiving system in place that puts all older files in one big archive folder. This keeps files that aren’t actively used any longer out of the main file path.

Come to Us for Efficient Cloud Solutions

Is your cloud storage doing what you need it to do? Do you have a disconnection between cloud storage and your other apps? We can help. Reach out and let’s chat.


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4 Interesting Cloud Storage Trends to Watch for in 2022

One area of cloud computing that is used widely, but often isn’t as flashy as the software side is cloud storage. Storing files in the cloud to make them easily accessible and shareable from anywhere was one of the very first uses of the cloud that was adopted widely by many users.

As advances like automation and AI come to other types of cloud services, like team communications and business apps, cloud storage is not being left behind. The industry also continues to evolve to make storing data in the cloudless complex, more reliable, and better secured.

It’s estimated that in 2021, 50% of all company data was stored in the cloud. This is an increase of 15% from just five years earlier. With today’s hybrid teams that may be working from home and be hundreds or thousands of miles away from co-workers, it’s important to centrally locate files in cloud systems that can be accessed by everyone.

What can you expect to see in the cloud storage market this year? Here are some of the most interesting trends to keep an eye on.

1. Built-in Ransomware Defenses

Ransomware can impact data no matter where it is stored. Whether on a computer, server or in a cloud storage platform, this malware can encrypt the information and make it unreadable to the business that owns it.

In 2021, the average ransomware payment increased by 82% and ransomware incidents rose 64% during the first half of the year. A survey of CISOs found that over the last 18 months, 98% of organizations suffered a cloud data breach.

To combat ransomware, you’ll begin seeing cloud storage services offering ransomware recovery protection. This involves sophisticated systems that can help prevent files from being encrypted by code as well as those that take a copy of files and store it securely away, so files can be restored at the click of a button.

With ransomware showing no sign of stopping, this is a welcome addition in the cloud storage arena.

2. “The Edge” Becomes More Key in Cloud Storage

One of the new buzzwords of the last few years has been “Edge” or “Edge computing.” This means bringing data applications and storage resources geographically closer to the user that needs to connect to them.

As reliance on cloud storage and other cloud applications has increased, so has the need to improve response times from user to server. When data must travel across large distances, it becomes more difficult to quickly and economically deliver the best user experience. Thus, cloud service providers have been moving to an Edge computing model.

What this means for you is better reliability and faster response when accessing or searching on files because your provider is going to work to provide your service from one of the company’s cloud servers that is geographically closer to your location.

For companies with offices spread out around a country or throughout the world, this means that you’ll want to keep service location in mind when signing up for cloud storage and have a discussion with the provider about distance and how Edge computing factors in.

3. Expect More Help from AI and Machine Learning

AI and machine learning are making just about every area of technology smarter. Microsoft Word and text message apps now predict what you might type to help you fill in the blanks and type faster. Programs like Photoshop can crop around a person in an image in seconds using AI.

AI is also going to become more prevalent in cloud storage this year. You can expect help with automatic organization of your files based on your cloud storage patterns. 

Look for features designed to eliminate manual or repetitive tasks to free up more time. This includes AI helping to automate things like provisioning, obtaining, and importing data (known as “ingesting”), managing data retention, and more.

4. Legacy Vendors Begin Offering More Cloud Options

2022 is going to bring more cloud storage options coming from legacy technology providers. For example, Hewlett-Packard Enterprise recently introduced a new Data Services Cloud Console, and Dell Technologies just announced a new APEX multi-cloud design that it is working on to improve the cloud ecosystem.

More cloud storage options mean you may need more help deciding which model will work best for you, as pricing will vary widely. You don’t want to end up with more storage than you need or be paying a lot for a smaller amount of space.

It pays to keep on top of new offerings and understand that every new cloud storage option might not be a fit for your organization’s specific data storage needs.

Get Help Optimizing Your Cloud Storage & Backup Environment

Your business data is what runs your company, and it needs to be stored securely and in a way that’s accessible. Find out how we can help you optimize your cloud storage to improve cost efficiency.


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Which Type of Hackers is Endangering Your Business Data? (And How to Protect Your Sensitive Info from Them)

Your data is pivotal to running a successful company. If you don’t have proper security measures in place, hackers can easily steal your data and take you out of business.

Cybercriminals might be the biggest threat facing your company. Besides gaining access to your money and accounts, they can also take over critical software, preventing you from collaborating with clients. 

Any organization can fall victim to hacking. However, small and medium businesses are particularly at risk. 

Why?

Too often, their owners don’t always address cybersecurity when launching their company. Sometimes, they even just hire the first IT service provider they see. They also don’t know how to shield themselves from online attackers, making them low-risk targets. 

As a result, these organizations often go under due to the loss of sensitive data. It isn’t a risk you can take. 

To help mitigate it, this article will introduce you to the various types of hackers and explain how to protect your business from them.

THE 5 TYPES OF HACKERS TO WATCH OUT FOR

Here’s a quick list of potential hackers, depending on what they’re after:

#1. HACKERS WHO ARE AFTER PERSONAL INFORMATION

Many hackers are dying to get their hands on the personal information of your clients and employees. It includes birth dates, financial data, and social security numbers. 

Social security numbers might be the most valuable asset they want to get ahold of since cybercriminals can use them for various purposes. For instance, they can perform tax fraud, open credit accounts, and make other significant identity breaches. 

In addition, financial data can be utilized for fraudulent activities and purchases, especially if it lacks robust digital security systems. 

#2. HACKERS WHO WANT TO GET INTO THE DIGITAL  INFRASTRUCTURE

Storage and data servers are expensive – and hackers know that.

In order for them to cut costs, hackers may aim to store their applications and data on your infrastructure instead. The better your infrastructure, the more likely cybercriminals are to target it. This can strain your network to the limits and have devastating effects on your business. 

Unsurprisingly, tech companies are some of the most common victims of this type of hacking. 

The common indicators that a hacker has tapped into your digital infrastructure include:

  • Running out of storage faster than usual
  • Your network suffers slowdowns 
  • You may have unknown devices on your network. 

#3. HACKERS WHO ARE AFTER CONFIDENTIAL INFORMATION

Few business aspects are as important as your intellectual property (IP). Your products and services enable you to stand out from the competition and strike a chord with the target audience. 

A huge problem arises if hackers steal the design of your upcoming product before you launch it or submit your patent. A competitor may obtain the information, allowing them to hit the market first and undercut your sales. 

#4. HACKERS WHO WANT TO GET ACCOUNT DATA

Sure, you and your IT service provider might have done enough so that hackers might not be able to obtain financial data. But are your employees’ accounts secure? 

If hackers compromise them, they may let them run scams and gain information to disrupt your operations. 

For example, losing CEO login credentials can be devastating. Besides granting hackers access to sensitive information, it also helps them impersonate the CEO. In return, they can solicit information from employees or clients and halt your operations. 

This data breach can lead to widespread confusion, tarnishing your reputation. 

#5. HACKERS WHO AIM TO HAVE NETWORK CONTROL

In some cases, hackers aren’t after data. Instead, they want to gain control of the entire network. And to make it happen, they launch ransomware attacks. 

These activities enable them to lock you out of the system and make data inaccessible until you pay a ransom. They’re typically initiated through spam, phishing emails, and online ads. 

The average ransom amount stands at approximately $30,000, but the loss caused by business disruption is much more significant. 

HOW TO PROTECT YOUR BUSINESS

Now that you know how hackers can compromise your company, let’s check out 5 effective ways to protect yourself: 

WAY #1. INVESTING IN SECURITY RESOURCES

A key factor ignored by many owners is the amount of money and time devoted to cybersecurity. Avoid this mistake by allocating enough resources to set up solid defensive measures. Make sure to invest in a reliable IT service provider to help you out.

This way, your online accounts, hardware, and network should be more secure. 

WAY #2. TRAINING YOUR TEAM

Most security systems have weaknesses. And their employees are usually the biggest ones. 

For this reason, HR managers and CEOs should ensure their staff follows optimal security measures, both in-office and at home. They must all remember that any phone or laptop they use for work can be a weak point and entryway for hackers. 

To introduce your employees to the best security practices, consider arranging security education and training for a month once a year. You can talk about different aspects of your company and the steps necessary to deter cybercriminals, for example. 

Sound education can go a long way in promoting a healthy security culture. 

WAY #3. ADDING AUTHENTICATION

There are many valuable tools you can use to fend off hackers. One of them is two-factor authentication (2FA) – a simple yet effective weapon against scammers. 

This measure requires each user to verify their identity to access your system. You could use it on all business-related accounts to reduce the chances of cybercrime. 

Furthermore, encourage your team members to activate 2FA on personal accounts. This way, they’ll be more likely to follow appropriate security practices, reducing the risk of compromised devices and data breaches. 

WAY #4. LEVERAGING SOFTWARE

Computer viruses are another go-to tool for hackers. And a great way to deal with them is to incorporate antivirus software. 

Make sure your built-in antivirus software is up to date. Also, you can consider a corporate package from trusted companies like BitDefender, Norton, McAfee, and Total AV. 

Each machine that can access work resources should rely on this software. Plus, the user should conduct weekly antivirus scans to lessen the chances of computers getting infected by a virus.

WAY #5. PERFORMING SECURITY CHECKS 

Checking your system is vital for optimal cybersecurity. Solid antivirus software is practical, but you shouldn’t disregard manual scans. It’s crucial that your IT service provider does this periodically.

More specifically, check who’s accessed your network and make sure each point of access is authorized. Any suspicious activity must be reviewed and rooted out. Otherwise, these red flags can prove fatal for the company. 

STAY ON THE SAFE SIDE 

Battling hackers may not be the most exciting part of running a business. However, neglecting cybersecurity turns your company into a sitting duck for scammers. You may lose money, data, and your reputation might suffer irreparable damage. 

While there isn’t a bulletproof solution, adopting the outlined tactics should be a strong starting point. 

Contact us today if you want to discuss your cybersecurity in greater detail and pinpoint potential risks. We can arrange a quick, non-salesy chat and figure out ways to help you. 

Article used with permission from The Technology Press.

Making Your VoIP Network Bulletproof (Six Tips to Protect Your VoIP from Cyberattacks)

Hardly any phone call system in a business beats VoIP when it comes to efficiency and flexibility. However, it’s not immune to cyberattacks. Discover how you can secure your VoIP ASAP.

What kind of communication system are you using for your business?

I asked because many modern-day businesses have now switched to the Voice Over Internet Protocol (VoIP). This technology allows employees to perform voice calls using only their internet connection. 

It’s often a wise choice considering that using VoIP comes with several benefits to a business.

Among its benefits include lower operating costs, greater convenience than traditional services, increased accessibility, higher scalability, and the ability to multitask. VoIP also comes with advanced features for teams of all sizes, is completely portable, and offers superior voice quality. 

However, VoIP systems also have limitations, with cyberattacks being their number one downside. 

The good news is that it’s possible to protect a business’s VoIP system from hackers. And if you already implemented this in your business, it’s not too late to secure it.

Read on to discover the most common threats to your network and tips on preventing them.

THE NEED FOR VOIP PROTECTION

All VoIP systems require a stable internet connection to function properly. Unfortunately, their reliability on the internet makes them vulnerable to various security issues.

Some of the most frequent ones include:

SECURITY ISSUE #1. DENIAL OF SERVICE

Denial of Service (DoS) is a common threat to VoIP systems comprising attacks designed to shut down a machine or network and make it inaccessible for use. 

When this happens, legitimate users of VoIP technology may not be able to access their information systems and devices. And call centers can be affected by lower call quality, uptime, and latency.

SECURITY ISSUE #2. WAR DIALLING

War dialing is an attack that controls the company’s private branch exchange (PBX) and scans for other phone networks. This means hackers can dial numbers and connect to modems and other extensions.

SECURITY ISSUE #3. TOLL FRAUD

Toll fraud is a threat that consists of making calls to outside lines from a company’s existing system. 

For example, hackers will dial costly international numbers intending to rack up toll charges to your business.

SECURITY ISSUE #4. PHISHING

This is a common threat wherein attackers send fraudulent messages designed to trick victims into revealing sensitive information. Often, the unsuspecting victims would divulge information about passwords, internal IP networks, and similar data.

SECURITY ISSUE #5. MALWARE

It’s a threat where attackers install malicious software via email or phone. A file or code gets delivered over a network and has the goal of infecting, stealing, or exploring the information contained within a system. 

After infecting the system with malware, VoIP hackers can enter your network and access critical business information

SECURITY ISSUE #6. CALL INTERCEPTION 

The call interception attacker uses unsecured networks to intercept the Session Initiation Protocol (SIP) traffic that serves to initiate, maintain, and terminate real-time voice and video sessions. 

A victim of a call interception attack can be redirected to another line hosted by the hacker, for example

6 TIPS FOR BOOSTING VOIP SECURITY

Given the variety of threats imposed by attackers on VoIP systems, it’s necessary to optimize your VoIP security ASAP. 

Here are 6 valuable tips to get you started.

TIP #1. SET UP A FIREWALL 

Secure firewalls are necessary for all VoIP systems. It’s important to make your VoIP software and hardware firewalls scan information that goes in and out of the system and ensure it’s secure. 

If spam or a threat comes your way, the firewall will identify and gain control over it, shielding your system shielded from the attack.

Also, a good firewall will allow the data packets you send to travel unhindered.

TIP #2. USE STRONG PASSWORDs

Your VoIP system is no different from any other software or platform you use for handling sensitive information. For this reason, it needs to be protected with strong and regularly updated passwords. 

Aim for combinations of at least 12 characters, including numbers, upper- and lower-case letters, and special symbols. And for ultimate protection, go for passwords consisting of a random character series. 

It’s crucial to set a password as soon as you configure your VoIP system. Otherwise, you’re likely to forget about it later. 

Also, remember that some VoIP phones come with pre-set passwords, often available publicly. That’s why you should change yours as soon as you get a chance. 

Ideally, try to change your passwords every three months.

TIP #3. RESTRICT CALLING

Many VoIP attacks happen due to toll fraud. So, if your business runs locally, there’s no need to have the international call option enabled. This allows you to be on the safe side and avoid paying expensive bills you weren’t even responsible for making. 

You can let your VoIP service block 1-900 numbers to avoid toll fraud

TIP #4. ENCOURAGE YOUR TEAM TO REPORT SUSPICIOUS BEHAVIOUR

Many of the VoIP attacks arrive due to irresponsible behavior. To prevent this from happening, educate your team on how they can best do their job without affecting the system’s security. 

For starters, they should know how to spot unusual network activity, handle passwords, and report suspicious behavior. They should also report ghost calls and missing voicemails whenever received. Staff also shouldn’t store voicemail for too long. 

The reality is that sometimes, cybersecurity training during onboarding often isn’t enough. That’s why you should do periodical training to keep your VoIP safe at all times. 

TIP #5. DEACTIVATE WEB INTERFACE USE

Ideally, you should deactivate the web interface used for your VoIP system.

Why?

Using phones on a desktop computer opens an area of weakness to attackers. It’s enough for a single phone user falling prey to leave the whole system exposed to an external party. All your data can be stolen in text format as a result.

So, unless it’s absolutely necessary for you to use the web interface, be sure to secure it very strictly.

TIP #6. USE A VPN FOR REMOTE WORKERS

Virtual Private Networks (VPNs) are great software that encrypts traffic regardless of your employee’s location. 

You can set up such a network for your remote staff to prevent data leaks and breaches. The good news is that using this service won’t degrade the call quality. 

(RE)GAINING CONTROL OVER YOUR VOIP SECURITY

VoIP systems are a fantastic alternative to landlines. After all, they offer many more features and flexibility at a fraction of the cost. However, their reliability on the internet also makes them susceptible to cyberattacks. 

If you have just set up a VoIP system for your company or are thinking of starting one, securing it should be your number one priority. Don’t risk falling prey to toll fraud, malware, phishing, and other attacks. Take some time to secure your business by following the tips from this article. 

And if you need more help to implement these changes or would like to further discuss securing your business’s VoIP system, reach out to us and we can set up a 10-15-minute chat.

Article used with permission from The Technology Press.

Lead Your Business More Effectively by Implementing Unified Communications

Unified communications are a go-to solution for business owners looking to streamline their businesses and increase employee productivity in the long term. See how it benefits your business.

Providing high-quality communication channels is crucial for any company. After all, it promotes cross-department collaboration and faster exchange of ideas.

Since phones often don’t suffice for this, many business owners turn to unified communications.

But what exactly is unified communication?

This article explains just that. Read on to discover the main concepts of this approach and how you can use it to help your business achieve success.

WHAT IS UNIFIED COMMUNICATIONS?

Unified communications is an all-in-one platform that unifies phone, video, screen sharing, chat, and file management into a single space. It’s a ready-to-use system that allows for seamless communication in numerous ways.

The system operates as a cloud, making it easily accessible to all team members with access to the internet.

But why should anyone consider switching to unified communications?

There are several reasons, but this is the most crucial:

Business leaders who adopt it would be able to impact their business every day and make it seamless for employees to interact with each other.

That said, we’ll list 5 of the key features of this concept to help you better understand how it can help you scale your business.

THE 5 FEATURES

FEATURE #1. MOBILITY

When connected to unified communications, all employees can stay connected at all times and from all locations. It doesn’t matter whether they’re working from home, vacationing on a remote island, or sitting in the office. They’ll still be able to chat, receive calls, and more.

FEATURE #2. UNIFIED MESSAGING

This allows employees to handle different message types using a single tool. They can easily switch communication modes, depending on their needs.

FEATURE #3. CONFERENCING

Whenever you need conferencing tools, you’ll have them in the palm of your hand. You can allow a group of teammates or customers from outside your organization to connect and speak via video or audio from different locations.

FEATURE #4. FAX SUPPORT

Faxes received through unified communications appear as email attachments. This way, users can also receive faxes on their desktops and smartphones.

FEATURE #5. PRESENCE

This feature lets other users know each other’s status. That means you’ll be able to see when someone is online (Active), busy (Do Not Disturb), or away (Out of the Office).

HOW UNIFIED COMMUNICATIONS HELP BUSINESS LEADERS

So, what are the benefits of using unified communications in your business?

Let’s explore 6 of them below.

BENEFIT #1. HIGHER TEAM PRODUCTIVITY

It’s important for a business owner to boost their team’s workflow and eliminate bottlenecks. Because once they get to do so, productivity will drastically improve.

This can be done thanks to unified communications.

This type of communication makes it easier for team members to save time on various tasks, including:

  • Faster file sharing that gets rid of email threads for teamwork
  • Ability to receive calls from any location
  • Ability to receive voicemails and faxes directly in the email
  • Single-click video meetings for emergencies

Teams with access to such technologies can be more effective and get more tasks done in a single day. It also helps get rid of communication challenges.

BENEFIT #2. LOWER COMMUNICATION COSTS

Legacy phones and on-site communication tools often cost more than your IT budget should allow.

On the other hand, unified communication relies on the internet for all its activities. This means your phone system turns to Voice Over Internet Protocol (VoIP) and integrates with the rest of the tools. This approach eliminates the need for server and hardware infrastructure creation.

Unified communications also make it super easy to add new users. You can simply do so via an easy-to-use dashboard without having to make service calls.

Finally, the cost of unified communications is the same every month. There won’t be any surprises to your budget.

BENEFIT #3. ENHANCED CUSTOMER SERVICE

Whether or not a company is successful greatly depends on the quality of its customer service.

With unified communications, your employees can provide great customer service easier. After all, they can respond to client queries regardless of their location. It’s because all chats, incoming calls, and emails are visible from any device.

You can also integrate all your CRM software on the platform for added benefits.

For example, when a person contacts your business, the person in charge can see all the necessary information and notes related to that client. In the end, they can help them solve issues faster.

BENEFIT #4. EMPOWERING A REMOTE WORKFORCE 

Thousands of companies have switched to remote work over the past few years. There are plenty of benefits to this approach after all.

However, a constant concern here is ensuring that remote workers have all the tools they need for work.

Thanks to unified communications, all communication aspects are included in a single platform. This means that all your remote worker needs is a stable internet connection to get access to your network and all the features, just like the rest of the team.

BENEFIT #5. INCREASING ORGANIZATIONAL AGILITY

When you increase your team’s productivity, the same follows for the entire organization. The organizational agility reflects the strategic value of unified communications. And the results you achieve impact your business as a whole.

So, to see how this approach benefits your work, you must view unified communications from the management side as well.

Sure, communication has a utilitarian role for management. But when that communication drives productivity, streamlines workflow, and leads to enhanced business outcomes, it’s where you really get to see its value.

BENEFIT #6. ENHANCED SECURITY 

The security aspect is crucial for every business. And unified communications enhance the security of a business by integrating all applications into a single platform.

As a result, it becomes straightforward for the IT team to apply specific security policies across all apps. It’s also easier for them to manage security patches and compliance updates since all applications share the same protocols.

REALIZING THE POWER OF UNIFIED COMMUNICATIONS

Streamlining the processes inside an organization is extremely important in improving the overall performance of its employees. And unified communications allow you to do just that. 

With it, you can boost your customer experience and make your team more efficient by integrating your whole communications system into a single platform. 

Unified communications will let you and your team make calls, host conferences, send emails, receive faxes, and chat from a single, unified space to make your job (and life) easier. 

If you’d like to learn more about implementing unified communications in your business, we’d be happy to help. Reach out to us and we can have a 10-15-minute chat to discuss this topic further. 

Article used with permission from The Technology Press.

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