60% of small and mid-sized Senior Living communities that have a data breach end up closing their doors within six months because they can’t afford the costs. The costs of falling victim to a cyberattack can include loss of business, downtime/productivity losses, reparation costs for customers that have had data stolen, and more.
The global damage of cybercrime has risen to an average of $11 million USD per minute, which is a cost of $190,000 each second.
You may think that this means investing more in cybersecurity, and it is true that you need to have appropriate IT security safeguards in place (anti-malware, firewall, etc.). However, many of the most damaging breaches are due to common cybersecurity mistakes that Senior Living communities and their employees make.
The 2021 Sophos Threat Report, which looked at thousands of global data breaches, found that what it termed “everyday threats” were some of the most dangerous. The report stated, “A lack of attention to one or more aspects of basic security hygiene has been found to be at the root cause of many of the most damaging attacks we’ve investigated.”
Is your organization making a dangerous cybersecurity mistake that is leaving you at high risk for a data breach, cloud account takeover, or ransomware infection?
Here are several of the most common missteps when it comes to basic IT security best practices.
Not Implementing Muti-Factor Authentication (MFA)
Credential theft has become the top cause of data breaches around the world, according to IBM Security. Login credentials hold the key to multiple types of attacks on community networks.
Not protecting your user logins with multi-factor authentication is a common mistake and one that leaves communities at a much higher risk of falling victim to a breach.
MFA reduces fraudulent sign-in attempts by a staggering 99.9%.
Ignoring the Use of Shadow IT
Shadow IT is the use of cloud applications by employees for business data that haven’t been approved and may not even be known about by a company.
Shadow IT use leaves companies at risk for several reasons:
- Data may be used in a non-secure application
- Data isn’t included in company backup strategies
- If the employee leaves, the data could be lost
- The app being used might not meet company compliance requirements
Employees often begin using apps on their own because they’re trying to fill a gap in their workflow and are unaware of the risks involved with using an app that hasn’t been vetted by their company’s IT team.
It’s important to have cloud use policies in place that spell out for employees the applications that can and cannot be used for work.
Thinking You’re Fine With Only an Antivirus Application
No matter how small your community is, a simple antivirus application is not enough to keep you protected. In fact, many of today’s threats don’t use a malicious file at all.
Phishing emails will contain commands sent to legitimate PC systems that aren’t flagged as a virus or malware. Phishing also overwhelmingly uses links these days rather than file attachments to send users to malicious sites. Those links won’t get caught by simple antivirus solutions.
You need to have a multi-layered strategy in place that includes things like:
- Next-gen anti-malware (uses AI and machine learning)
- Next-gen firewall
- Email filtering
- DNS filtering
- Automated application and cloud security policies
- Cloud access monitoring
Not Having Device Management In Place
A majority of companies around the world have had at least some employees working remotely from home since the pandemic, and they’re planning to keep it that way. However, device management for those remote employee devices as well as smartphones used for business hasn’t always been put in place.
If you’re not managing security or data access for all the endpoints (company and employee-owned) in your business, you’re at a higher risk of a data breach.
If you don’t have one already, it’s time to put a device management application in place, like Intune in Microsoft 365.
Not Providing Adequate Training to Employees
An astonishing 95% of cybersecurity breaches are caused by human error. Too many companies don’t take the time to continually train their employees, and thus users haven’t developed the skills needed for a culture of good cybersecurity.
Employee IT security awareness training should be done throughout the year, not just annually or during an onboarding process. The more you keep IT security front and center, the better equipped your team will be to identify phishing attacks and follow proper data handling procedures.
Some ways to infuse cybersecurity training into your community culture include:
- Short training videos
- IT security posters
- Team training sessions
- Cybersecurity tips in community newsletters
When Did You Last Have a
Don’t stay in the dark about your IT security vulnerabilities. Schedule a cybersecurity audit to uncover vulnerabilities so they can be fortified to reduce your risk.