Category: IT Management Page 1 of 2

The Internet of Things (IoT) is no longer a futuristic concept. It’s rapidly transforming industries and reshaping how businesses operate. IoT is a blanket term to describe smart devices that are internet enabled. One example is smart sensors monitoring production lines. Connected thermostats optimizing energy consumption is another.

Experts project the number of connected devices worldwide to continue growing. It’s estimated to rise from about 15 billion in 2023 to 21 billion in 2026.

IoT devices are weaving themselves into the fabric of modern business operations. But successfully deploying them on your existing network isn’t always easy. It can feel like navigating a maze.

Have you been struggling with the integration of smart devices? This guide will equip you with the knowledge and steps you need.

Step 1: Define Your Goals and Needs

Before diving headfirst, it’s crucial to have a clear vision of your goals. Ask yourself and your team a few questions. These questions will help ensure you’re aligning smart devices with business needs.

What problem are you trying to solve with IoT?

Are you aiming to improve operational efficiency? Possibly, you want to gain real-time data insights. Or you may want to enhance remote monitoring capabilities.

It’s important to target your IoT device deployment. Defining the issue that it’s meant to solve helps you do that.

What type of data will you be collecting?

Take time to define the nature and volume of data generated by your chosen devices. This is essential for choosing the right network infrastructure.

What level of security do you need?

Security measures depend on the sensitivity of the data collected. You might need specific measures to protect it from unauthorized access.

Go through these questions as a first step. You’ll gain a clearer picture of your specific needs. This enables you to select the most appropriate IoT devices and network solutions.

Step 2: Select the Right Devices and Network Infrastructure

With your goals in mind, it’s time to choose your components. You’ll want to look at both the devices and the infrastructure of the network.

IoT Devices

When choosing smart devices, consider factors like:

• Compatibility with your existing infrastructure
• Data security features
• Scalability
• Power requirements

Research reputable vendors. Choose devices with strong security protocols in place. Look for good firmware protection.

Network Infrastructure

Your existing network might be lacking. It may not be equipped for the extra traffic and data generated by IoT devices. You may need to upgrade your bandwidth. As well as deploy separate networks for IoT devices. You may also need to invest in dedicated gateways. Ones that can manage communication between devices and the cloud.

Step 3: Focus on Security Throughout the Journey

Security is paramount in the realm of IoT. Compromised devices can become gateways for cyberattacks. Malware attacks on IoT devices increased 77% during the first half of 2022.

Here are some key security considerations.

Secure the Devices

Ensure the chosen devices have strong passwords. They should also be regularly updated with the latest firmware. You want to choose devices that offer features like encryption and secure boot.

Segment Your Network

Create separate networks for IoT devices and critical business systems. This minimizes the potential impact of a security breach on your core operations.

Install Network Access Control (NAC)

Install NAC solutions, such as multi-factor authentication. These controls restrict access to your network only to authorized devices. They also help you enforce security policies automatically.

Track and Maintain

Continuously track your network for suspicious activity. Regularly update your security protocols and software to stay ahead of evolving threats.

Step 4: Deployment and Ongoing Management

You should now have the necessary hardware and security measures in place. It’s time to deploy your IoT devices.

Here are some tips:

• Follow the manufacturer’s instructions carefully during installation and configuration.
• Test and confirm the functionality of your IoT devices. You should do this before fully integrating them into your network.
• Develop a comprehensive management strategy for your IoT devices. It should include regular maintenance, firmware updates, and issue monitoring.

Step 5: Continuous Learning and Improvement

The world of IoT is constantly evolving, and so should your approach. Here are some tips for continuous improvement.

Analyze the Data

Once your IoT devices are operational, analyze the collected data. This helps you gain insights, identify areas for improvement, and refine your strategy.

Embrace Feedback

Encourage feedback from stakeholders within your organization. Use it to constantly refine your implementation and address emerging challenges.

Stay Informed

Keep yourself updated on the latest trends and advancements in the IoT landscape. This empowers you to adapt and leverage new technologies as they emerge.

Successfully deploying IoT on your business network requires careful planning. As well as prioritization of security and a commitment to continuous improvement.

Get Expert Help for Your Network Devices

Need help embracing a proactive approach to IoT adoption? We can help you transform your business operations. As well as unlock the full potential of smart devices at your business.

Contact us today to learn more.

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This Article has been Republished with Permission from .

Moving can be a chaotic and stressful time. Especially when it comes to handling your valuable technology. Whether you’re relocating your home or office, it’s essential to take extra care. Both with fragile items and when packing and moving your devices and other tech items.

To help you navigate this process smoothly, we’ve put together a handy checklist. Use this to help ensure your technology remains safe and sound during the move.

Back-Up Everything

Before you start disassembling your technology, make sure to back up all your data. Create copies of important files, documents, photos, and any other irreplaceable information. You can either use an external hard drive, cloud storage, or both. By doing this, you’ll have peace of mind knowing you’ve protected your data. Should something unfortunate happen during the move, your files will be intact.

Organize and Label Cables

We all know the struggle of untangling a mess of cables. This is true especially when you’re eager to set up your devices in the new place. To avoid this headache, take the time to organize and label your cables before packing.

Use cable ties or twist ties to keep them neatly bundled. Attach labels to identify which cable belongs to which device. Trust us; this simple step will save you a lot of time and frustration later on.

Pack Devices Carefully

When packing your devices, opt for their original boxes whenever possible. If you have the storage space, this is why you don’t want to toss those out. The original packaging is designed to provide the best protection during shipping. There are usually specific compartments to secure each component.

If you don’t have the original boxes, use sturdy cardboard boxes. Wrap each device in bubble wrap or anti-static foam to prevent any damage. Fill any empty spaces in the boxes with packing peanuts or crumpled paper to ensure a snug fit.

Remove Ink Cartridges and Batteries

It might seem easier to just load up your printers “as is” to move them. But that’s not a good idea. For printers and devices that use ink, it’s crucial to remove those cartridges. Do this before packing the devices. Ink cartridges can leak or dry out during transit. This can cause a mess or render them useless.

Also, remove batteries from devices such as laptops, cameras, or remote controls. This precaution prevents accidental power-on and potential damage during the move. Pack the cartridges and batteries separately in sealed bags and label them.

Take Photos of Cable Connections

Before unplugging cables from your devices, snap a quick photo of the connections. This visual reference will be very helpful when it’s time to set up everything at your new location. You won’t have to worry about remembering which cable goes where. And won’t need to spend hours trying to figure it out. Simply refer to the photos, and you’ll be back up and running in no time!

Pack Your Wi-Fi Equipment Separately

Reconnecting to the internet is usually one of the first things done for both home and office moves. To make it easier, pack all your Wi-Fi network equipment separately from other items.

This includes your modem, router, ethernet cables, and other network connectors. Clearly label the box “Wi-Fi Equipment” so you’ll know right where to go first to get online.

Secure Fragile Screens

Are you moving devices with delicate screens, such as TVs or monitors? Then take extra precautions to protect them from scratches and cracks.

Place a soft cloth or microfiber cloth over the screen. Secure it with elastic bands or tape. This barrier will shield the screen from any accidental contact during transit. Additionally, make sure to pack these items in a vertical position to reduce the risk of damage.

Inform the Movers about Fragile Items

When enlisting professional movers, be sure to be clear about your technology. Inform them about the fragile nature of your devices and other tech items. Clearly label the boxes containing your valuable devices as “fragile.” Provide any necessary instructions to handle them with care. By communicating your concerns upfront, you reduce the chances of accidents while moving.

Test Everything After the Move

If you’ve moved offices, you don’t want to find out about problems on a busy Monday morning. Once you’ve moved your technology and reconnected cables, turn your devices on. Test them to ensure they work as usual and weren’t damaged.

Something may not look damaged on the outside. But that doesn’t mean that there isn’t internal damage. You want to know this upfront so you can file a claim and call in an IT service professional to help.

Need Help with a Safe Technology Move?

Moving can be a hectic and challenging process, especially when moving office tech. But with the right approach, you can ensure the safety of your devices from point A to point B.

Need help from the pros to move your technology securely? Give us a call today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

In today’s digital age, technology plays a significant role in our lives. But along with the rapid advancements and innovations, several myths have persisted.

Is it okay to leave your smartphone charging overnight? Do Macs get viruses? And what about those 5G towers? What’s going on with those?

Common tech myths can often lead to misunderstandings. They can even hinder your ability to fully use various tools and devices. In this blog post, we will debunk some of the most common tech myths that continue to circulate. We’ll also explore the truth behind them.

Myth 1: Leaving your device plugged in overnight damages the battery.

First is one of the most persistent tech myths. Leaving your device plugged in overnight will harm the battery life. But this myth is largely outdated.

Modern smartphones, laptops, and other devices have advanced battery management systems. These systems prevent overcharging.

Once your device reaches its maximum charge capacity, it automatically stops charging. This is true even if it remains connected to the power source. In fact, it is often recommended to keep your device plugged in overnight to ensure a full charge by morning.

So, feel free to charge your gadgets overnight without worrying about battery damage.

Myth 2: Incognito mode ensures complete anonymity.

Many users believe that using incognito mode in web browsers guarantees complete anonymity. They feel completely secure while surfing the internet using this mode. But this is not entirely accurate. While incognito mode does provide some privacy benefits, they’re limited.

For example, it mainly prevents your device from saving the following items:

• Browsing history
• Cookies
• Temporary files

However, it does not hide your activities from your internet service provider (ISP). Nor from the websites you visit. ISPs and websites can still track your IP address. They can also still watch your online behavior and collect data.

Do you truly want to remain anonymous online? Then consider using a virtual private network (VPN). Or other specialized tools that provide enhanced privacy protection.

Myth 3: Macs are immune to viruses.

Another prevalent myth is that Mac computers are impervious to viruses and malware. It is true that Macs have historically been less prone to such threats compared to Windows PCs. This does not make them immune.

Some people that tout this myth point to malware statistics. For example, in 2022, 54% of all malware infections happened in Windows systems. Just 6.2% of them happened in macOS.

But you also need to factor in operating system (OS) market share. As of January 2023, Windows had about 74% of the desktop OS share. Mac’s OS had just 15%.

When you consider this, it turns out the systems aren’t that different when it comes to virus and malware risk. The infection rate per user on Macs is 0.075. This is slightly higher than on Windows, at 0.074. So, both systems have a pretty even risk of infection. This is the case even though Macs have a significantly lower infection count.

As the popularity of Macs has grown, so has the interest of hackers in targeting these devices. Malicious software specifically designed for Macs does exist. Users should take proper precautions, no matter the operating system in use.

You need to install reliable antivirus software. As well as keeping the operating system and applications up to date. Exercise caution when downloading files or clicking on suspicious links. Being aware of potential security risks and practicing safe browsing habits is crucial. This is true for Mac users, just as it is for any other platform.

Myth 4: More megapixels mean better image quality.

When it comes to smartphone cameras, savvy marketing sometimes leads to myths. Many people believe that more megapixels equal better image quality. This is a common misconception.

Megapixels are an essential factor in determining the resolution of an image. But they are not the sole indicator of image quality. Other factors play a significant role. Such as:

• The size of individual pixels
• Lens quality
• Image processing algorithms
• Low-light performance

A camera with a higher megapixel count may produce larger images. But it does not guarantee superior clarity, color accuracy, or dynamic range.

Manufacturers often strike a balance between pixel count and other image processing technologies. They do this to achieve optimal results. When choosing a smartphone or any camera, consider the complete camera system. Don’t only focus on the megapixel count.

Separate Fact from Fiction

In a world where technology is an integral part of our lives, you must separate fact from fiction. Debunking common tech myths can empower you to make informed decisions. It can also maximize the potential of your digital experiences. An understanding of the truth behind these myths helps you use technology more effectively. It can also help you better protect your privacy.

Get the Technology Facts from a Trusted Pro

Whether you need help with an infected PC or setting up a corporate network, we’re here for you. We cut through the tech myths to bring you reliable and efficient service.

Give us a call today to chat about your technology goals and challenges.

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This Article has been Republished with Permission from The Technology Press.

Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups.

An investment in a new PC isn’t something you want to do lightly. Doing your research ahead of time and consulting with a trusted friend or IT shop can help. It will keep you from making major mistakes that could come back to haunt you later.

Here are several things to consider before you put down your hard-earned money on a new computer.

The Amount of Memory (RAM)

One of the big mistakes that people make when looking for a new computer is to ignore the RAM. Random access memory may be called RAM on the specification or “memory.” If your system has low memory, you run into all sorts of problems.

These issues can include:

• Browser freezing up when you have too many tabs open
• Issues watching videos
• Some software not working properly
• Sluggish behavior
• Inability to open multiple applications
• Constant freezes

Memory is the “thought process” of the PC. If there isn’t enough, it can’t take on another task until it completes the current processing tasks. This can cause frustration and ruin your productivity.

People often go for those low-priced computer deals when looking for a new device. But these can include only 4GB of RAM. That’s not a lot if you do much more than staying in a single application or just a few browser tabs.

The higher the RAM, the more responsive the system performance. So, look for PCs with at least 8GB of RAM. Or higher if you do any graphics/video or other processing-intensive activities.

User Reviews for Longevity

Buying a new computer is an investment. So, it’s natural to want that investment to last as long as possible. You don’t want to spend $700 on a new computer, only to begin experiencing problems when it’s just two years old.

Take your time to research user reviews on the specific models you’re considering. You’ll begin to see patterns emerging. Steer clear of models that have consistent complaints about breakdowns sooner than expected.

You may have to pay a little more for a system that has a better track record of performance. But it will save you in the long run when you have more years of usable life before that device needs replacement.

Whether the PC is for Personal or Business Use

If you have a small business or are a freelancer, you may try to save money by buying a consumer PC. But this could end up costing you more in the long run.

Consumer PCs aren’t designed for continuous “9-to-5” use. They also often lack certain types of firmware security present in business-use models. The price gap has also shortened between good consumer computers and business versions. If you’re not looking at the cheap systems, you’ll find that it’s not that much more to get a business-grade device.

The Processor Used

It can be confusing to read through the processor specifications on a computer. How do you know if Intel Core i7 or i3 is best for your needs? What’s the performance difference between AMD and Intel processors?

If you don’t want to do the research yourself, you could call up your local IT shop. We will be happy to steer you in the right direction. We’ll explain in layman’s terms the differences. As well as which processor makes the most sense for your intended use.

For Laptops: The Case Type

If you’re looking for a laptop computer, it’s important that it is durable. Laptops have some unique characteristics that differ from desktops. For example, the screen is often folded down one or more times per day. Additionally, the keyboard is part of the case and is not easily replaced by the user.

If you get a laptop with a cheap plastic case, it’s bound to break during normal use. Keys could also easily pop off the keyboard, requiring a trip to a computer repair shop.

You want to consider the materials used for the case. Paying an extra $20-$30 upcharge for a better casing is definitely worth it. It can help you avoid unneeded headaches.

Storage Capacity

Storage capacity can be a pain point that you experience after the fact. If you buy a computer without paying attention to hard drive space, you could regret it. You may not be able to transfer over all your “stuff” from the old system.

But storage capacity can also be an area where you can save some money. If you store most of your files in the cloud, then you may not need a lot of hard drive space. The less space you need, the lower the price.

Hard Drive Type

If you can get a computer with a solid-state drive (SSD) rather than a traditional hard disk drive (HDD) you should. SSDs are faster and less likely to have read/write issues. They have no moving parts; thus they are quieter as well.

Solid-state drives have come down in price quite a bit recently. There are many affordable options, and you’ll also find some PCs with both a hard drive and SSD.

Come to Us Before You Spend Money on a New Computer

Don’t blindly invest in a new computer without some expert guidance. Contact us today for a free consultation to save you from a bad new PC experience.

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This Article has been Republished with Permission from The Technology Press.

Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough.

But this way of thinking can cause issues for small and mid-sized business owners. Employees aren’t mind readers. Things that you think are obvious, might not be to them.

Not having policies can also leave you in poor legal standing should a problem occur. Such as a lawsuit due to misuse of a company device or email account.

Did you know that 77% of employees access their social media accounts while at work? Further, 19% of them average 1 full working hour a day spent on social media. In some cases, employees are ignoring a company policy. But in others, there is no specific policy for them to follow.

IT policies are an important part of your IT security and technology management. So, no matter what size your business is, you should have them. We’ll get you started with some of the most important IT policies your company should have in place.

Do You Have These IT Policies? (If Not, You Should)

Password Security Policy

About 77% of all cloud data breaches originate from compromised passwords. Compromised credentials are also now the number one cause of data breaches globally.

A password security policy will lay out for your team how to handle their login passwords. It should include things like:

• How long passwords should be
• How to construct passwords (e.g., using at least one number and symbol)
• Where and how to store passwords
• The use of multi-factor authentication (if it’s required)
• How often to change passwords

Acceptable Use Policy (AUP)

The Acceptable Use Policy is an overarching policy. It includes how to properly use technology and data in your organization. This policy will govern things like device security. For example, you may need employees to keep devices updated. If this is the case, You should include that in this policy.

Another thing to include in your AUP would be where it is acceptable to use company devices. You may also restrict remote employees from sharing work devices with family members.

Data is another area of the AUP. It should dictate how to store and handle data. The policy might require an encrypted environment for security.

Cloud & App Use Policy

The use of unauthorized cloud applications by employees has become a big problem. It’s estimated that the use of this “shadow IT” ranges from 30% to 60% of a company’s cloud use.

Often, employees use cloud apps on their own because they don’t know any better. They don’t realize that using unapproved cloud tools for company data is a major security risk.

A cloud and app use policy will tell employees what cloud and mobile apps are okay to use for business data. It should restrict the use of unapproved applications. It should also provide a way to suggest apps that would enhance productivity.

Bring Your Own Device (BYOD) Policy

Approximately 83% of companies use a BYOD approach for employee mobile use. Allowing employees to use their own smartphones for work saves companies money. It can also be more convenient for employees because they don’t need to carry around a second device.

But if you don’t have a policy that dictates the use of BYOD, there can be security and other issues. Employee devices may be vulnerable to attack if the operating system isn’t updated. There can also be confusion about compensation for the use of personal devices at work.

The BYOD policy clarifies the use of employee devices for business. Including the required security of those devices. It may also note the required installation of an endpoint management app. It should also cover compensation for business use of personal devices.

Wi-Fi Use Policy

Public Wi-Fi is an issue when it comes to cybersecurity. 61% of surveyed companies say employees connect to public Wi-Fi from company-owned devices.

Many employees won’t think twice about logging in to a company app or email account. Even when on a public internet connection. This could expose those credentials and lead to a breach of your company network.

Your Wi-Fi use policy will explain how employees are to ensure they have safe connections. It may dictate the use of a company VPN. Your policy may also restrict the activities employees can do when on public Wi-Fi. Such as not entering passwords or payment card details into a form.

Social Media Use Policy

With social media use at work so common, it’s important to address it. Otherwise, endless scrolling and posting could steal hours of productivity every week.

Include details in your social media policy, such as:

• Restricting when employees can access personal social media
• Restricting what employees can post about the company
• Noting “safe selfie zones” or facility areas that are not okay for public images

Get Help Improving Your IT Policy Documentation & Security

We can help your organization address IT policy deficiencies and security issues. Reach out today to schedule a consultation to get started.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.